Updated reviews & responses (Review Index API)

While the Review Scraper API works with “jobs” for a given review profile, the Review Index API operates at the entity (eg. company) level and thus not at the review profile level. We have an in-built diff functionality which is abstracted away from you as the user, which has the following implications:

  1. We'll update the review text if the user updates it, provided that the from_date parameter covers that date. For example:
    • User leaves review A with text "ABC" on 1st June
    • We fetch review A with text "ABC" on 3rd June
    • User updates review A to “DEF” on the 4th June
    • We fetch review A on 5th June in a request with from_date of 20XX-06-01
    • Review A text is updated from “ABC” to “DEF”
  2. We'll update the response for a review, provided that the from_date parameter covers the review for that date. For example:
    • User leaves review A on 1st June
    • We fetch review A on 3rd June
    • Owner responds to review A on the 4th June
    • We fetch review A on the 5th June in a request with from_date of 20XX-06-01
    • Review A response is saved associated to it

Please reach out if you have any questions about how best you can achieve your goals.

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