Updated reviews & responses (Review Index API)
While the Review Scraper API works with “jobs” for a given review profile, the Review Index API operates at the entity (eg. company) level and thus not at the review profile level. We have an in-built diff functionality which is abstracted away from you as the user, which has the following implications:
- We'll update the review text if the user updates it, provided that the
from_date
parameter covers that date. For example:- User leaves review A with text "ABC" on 1st June
- We fetch review A with text "ABC" on 3rd June
- User updates review A to “DEF” on the 4th June
- We fetch review A on 5th June in a request with
from_date
of20XX-06-01
- Review A text is updated from “ABC” to “DEF”
- We'll update the response for a review, provided that the
from_date
parameter covers the review for that date. For example:- User leaves review A on 1st June
- We fetch review A on 3rd June
- Owner responds to review A on the 4th June
- We fetch review A on the 5th June in a request with
from_date
of20XX-06-01
- Review A response is saved associated to it
Please reach out if you have any questions about how best you can achieve your goals.