Rakuten Travel

Limitations:

  • The crawler supports all URLs created with any combination of Country, Language, and Currency from the following dropdowns:



Supported URL formats:


Supported Metadata

  • For profile - name, profile logo URL, profile description, company data (company name, address, country, city, zip code) phone number, ratings, numbers of rooms, amenities
{"name":"Hilton Tokyo","profile_logo_url":"https://image.space.rakuten.co.jp/d/strg/ctrl/26/2111c9b4c9cee8f1ecd3f51a24665d98476ccd94.47.9.26.3.jpg","profile_description":"Directly connected to Nishi-Shinjuku Station with excellent urban access for both business and sightseeing!","company_data":{"company_name":"Hilton Tokyo"},"address":"6-6-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, 160-0023 Japan","country":"Japan","street":"6-6-2 Nishi Shinjuku, Shinjuku-ku, Tokyo","city":"Shinjuku Ward","region":"Tokyo","zipcode":"160-0023","phone":"03-3344-5111","latitude":"35.69251379","longitude":"139.6908552","rakuten_ratings":{"location":4.11,"facilities":3.86,"service_staff":3.95,"comfort_cleanliness":4.14,"bath":3.57,"meal":4.24},"number_of_rooms":830,"amenities":["Parking lot","Restaurant","Swimming pool","Fitness gym / Fitness club","Spa / Beauty salon","Lounge"]}
  • For review - likes, translated review text, ratings
{"review_source":"rakuten","likes":0,"datashake_review_uuid":"2604963b-7939-313c-aad8-4f5da20a00f4","translated_review_text":"I stayed here during the three-day weekend in October. I got the impression that about 90% of the guests were inbound tourists. All the staff I passed spoke to me in English. Unfortunately, there was no greeting in Japanese.","rakuten_ratings":{"location":5.0,"facilities":3.0,"service_staff":3.0,"comfort_cleanliness":4.0,"bath":2.0,"meal":4.0}}

Other public information available

  • For profile - number of rooms, ratings by category
  • For review - reviewer age group, travel type, ratings by category, purpose of stay, companion, stay date, accommodation plan, room type, reviewer gender

Meanwhile, here's a sample JSON using the reviews endpoint for reference:

{
	"success": true,
	"status": 200,
	"job_id": 817024763,
	"source_url": "https://travel.rakuten.com/usa/en-us/hotel_info_item/cnt_japan/sub_tokyo/cty_shinjuku_ward/10123456795955/?numberOfUnits=1&numberOfAdults_1=2",
	"source_name": "rakuten",
	"place_id": null,
	"external_identifier": null,
	"meta_data": "{\"name\":\"Hilton Tokyo\",\"profile_logo_url\":\"https://image.space.rakuten.co.jp/d/strg/ctrl/26/2111c9b4c9cee8f1ecd3f51a24665d98476ccd94.47.9.26.3.jpg\",\"profile_description\":\"Directly connected to Nishi-Shinjuku Station with excellent urban access for both business and sightseeing!\",\"company_data\":{\"company_name\":\"Hilton Tokyo\"},\"address\":\"6-6-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, 160-0023 Japan\",\"country\":\"Japan\",\"street\":\"6-6-2 Nishi Shinjuku, Shinjuku-ku, Tokyo\",\"city\":\"Shinjuku Ward\",\"region\":\"Tokyo\",\"zipcode\":\"160-0023\",\"phone\":\"03-3344-5111\",\"latitude\":\"35.69251379\",\"longitude\":\"139.6908552\",\"rakuten_ratings\":{\"location\":4.11,\"facilities\":3.86,\"service_staff\":3.95,\"comfort_cleanliness\":4.14,\"bath\":3.57,\"meal\":4.24},\"number_of_rooms\":830,\"amenities\":[\"Parking lot\",\"Restaurant\",\"Swimming pool\",\"Fitness gym / Fitness club\",\"Spa / Beauty salon\",\"Lounge\"]}",
	"unique_id": "10123456795955",
	"review_count": 4,
	"average_rating": 4.1,
	"last_crawl": "2025-02-04",
	"crawl_status": "pending",
	"percentage_complete": 100.0,
	"result_count": 4,
	"credits_used": 8,
	"from_date": null,
	"blocks": 100,
	"diff_job_id": null,
	"reviews": [
		{
			"id": 30138073611,
			"name": "Verified Guest",
			"date": "2024-10-15",
			"rating_value": 3.0,
			"review_text": "10月の3連休に宿泊。ほぼ9割インバウンド客、旅行者の印象。すれ違うスタッフみんなに英語で話しかけられた。日本語の挨拶は残念ながらありませんでした。",
			"url": null,
			"profile_picture": null,
			"location": null,
			"review_title": null,
			"verified_order": false,
			"reviewer_title": null,
			"language_code": "ja",
			"unique_id": "670e551bb05f0d0ed64ace27",
			"meta_data": "{\"review_source\":\"rakuten\",\"likes\":0,\"datashake_review_uuid\":\"2604963b-7939-313c-aad8-4f5da20a00f4\",\"translated_review_text\":\"I stayed here during the three-day weekend in October. I got the impression that about 90% of the guests were inbound tourists. All the staff I passed spoke to me in English. Unfortunately, there was no greeting in Japanese.\",\"rakuten_ratings\":{\"location\":5.0,\"facilities\":3.0,\"service_staff\":3.0,\"comfort_cleanliness\":4.0,\"bath\":2.0,\"meal\":4.0}}"
		},
		{
			"id": 30138073612,
			"name": "Verified Guest",
			"date": "2024-09-06",
			"rating_value": 2.0,
			"review_text": "２年ぶりくらいに宿泊しました。どこでもそうですが、お値段が非常に上がっており驚きます。けれどポスピタリティはすばらしく、満足感があります。ルームスリッパもちょっとチープな感じになりましたが、使い捨てですから、この姿勢は残念ですが、歓迎すべきものかもしれません。シャトルバスも復活し、アクセスも便利。朝食も充実してランチが不要なくらいです！",
			"url": null,
			"profile_picture": null,
			"location": null,
			"review_title": null,
			"verified_order": false,
			"reviewer_title": null,
			"language_code": "ja",
			"unique_id": "66da7395b05f0d0ed649b8ed",
			"meta_data": "{\"review_source\":\"rakuten\",\"likes\":0,\"datashake_review_uuid\":\"d7631ad9-ab21-37dd-bc7b-7c39e25045dd\",\"translated_review_text\":\"I stayed here for the first time in about two years. As with any hotel, I was surprised at how much the prices have risen. However, the hospitality is excellent and I am very satisfied. The room slippers are a little cheap, but they are disposable, so although this attitude is unfortunate, it may be a welcome one. The shuttle bus has been revived and access is convenient. The breakfast is so good that you don't even need lunch!\",\"rakuten_ratings\":{\"location\":4.0,\"facilities\":4.0,\"service_staff\":4.0,\"comfort_cleanliness\":5.0,\"bath\":4.0,\"meal\":5.0}}"
		},
		{
			"id": 30138073613,
			"name": "Verified Guest",
			"date": "2024-06-19",
			"rating_value": 4.0,
			"review_text": "部屋に浴槽が無かったのが残念だった。",
			"url": null,
			"profile_picture": null,
			"location": "JPN",
			"review_title": null,
			"verified_order": false,
			"reviewer_title": null,
			"language_code": "ja",
			"unique_id": "66727884b05f0d0ed647c720",
			"meta_data": "{\"review_source\":\"rakuten\",\"likes\":0,\"datashake_review_uuid\":\"03074e05-5877-38b0-afe9-2741ea15feb4\",\"reviewer_age_group\":\"40\",\"translated_review_text\":\"It was a shame there was no bathtub in the room.\",\"rakuten_ratings\":{\"location\":2.0,\"facilities\":3.0,\"service_staff\":3.0,\"comfort_cleanliness\":2.0,\"bath\":1.0,\"meal\":3.0}}"
		},
		{
			"id": 30138073614,
			"name": "Verified Guest",
			"date": "2024-03-22",
			"rating_value": 5.0,
			"review_text": null,
			"url": null,
			"profile_picture": null,
			"location": null,
			"review_title": null,
			"verified_order": false,
			"reviewer_title": null,
			"language_code": null,
			"unique_id": "65fcec1cb05f0d0ed64573ad",
			"meta_data": "{\"review_source\":\"rakuten\",\"likes\":0,\"datashake_review_uuid\":\"786cacc4-516b-3fdf-834a-529f7f8ed0e6\",\"rakuten_ratings\":{\"location\":5.0,\"facilities\":5.0,\"service_staff\":5.0,\"comfort_cleanliness\":5.0,\"bath\":3.0,\"meal\":5.0}}"
		}
	]
}
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