Frequently Asked Question

In this article, you will find the answers to the commonly asked questions about our Social Media APIs:

• What are Social Media APIs?
  • This is a collection of scrapers designed to help you gather data from various social media platforms. We currently support YouTube and TikTok in our first release, with plans to expand to more platforms soon.

• What do I need to access the Social Media APIs?
  • A subscription to the Review Scraper API is needed to access the Social Media APIs.

• Will I be charged for a failed request?

  • No, a failed request won't be charged. Aside from this, subsequent pagination requests are also free.

    
    
• What's the usage limit for using the APIs?
  • You can make up to 10 requests per second.

• Can I get a dedicated queue to speed up my processing?
  • Setting up a dedicated queue for the Social Media APIs is currently not available.

• What data can I scrape with the Social Media APIs?
  • You can scrape publicly available video metadata, captions, comments, and replies when using the YouTube and TikTok APIs. Feel free to check our API documentation: YouTube and TikTok, to see the sample data that you can get.

• What information can I use to scrape social media data using your APIs?
  • Both YouTube and TikTok APIs let you gather data using either a search keyword (Search Videos) or a direct URL (Scrape Videos).
  • For a better search result when using a keyword (Search Videos), we recommend visiting our Best Practices for Keyword Search for some guidance.

• I'm interested in using your Social Media APIs, but I don't have an active Review Scraper subscription
  • To subscribe to a plan, kindly contact our sales team at sales@datashake.com to discuss our pricing options