Frequently Asked Question

In this article, you will find the answers to the commonly asked questions about our Social Media APIs:


  • What are Social Media APIs?
    • This is a collection of scrapers designed to help you gather data from various social media platforms. We currently support YouTube, TikTok, Facebook, and X (formerly Twitter), with plans to expand to more platforms soon.

  • What do I need to access the Social Media APIs?
    • A subscription to the Review Scraper API is needed to access the Social Media APIs.

  • Will I be charged for a failed request?

    • No, a failed request won't be charged. Aside from this, subsequent pagination requests are also free.


  • What's the usage limit for using the APIs?
    • You can make up to 10 requests per second.

  • Can I get a dedicated queue to speed up my processing?
    • Setting up a dedicated queue for the Social Media APIs is currently not available.

  • What data can I scrape with the Social Media APIs?

    • With the YouTube and TikTok APIs, you can collect publicly available video details, captions, comments, and replies. From Facebook and X, you can gather valuable insights like engagement metrics, trends, and more.

      Check out our API docs to see the sample data you can access.


  • What information can I use to scrape social media data using your APIs?
    • Depending on the API that you'd like to scrape, you can either gather social media data using a keyword search or a direct URL to gather more detailed insights.
    • Visit our Social Media API Search Guidelines for some tips and tricks when using the API.

  • Why did my YouTube request return only partial metadata?
    • When using the YouTube API, the initial search results include only the basic metadata. To get full details like transcripts and comments, each video needs to be fetched separately.

  • I'm interested in using your Social Media APIs, but I don't have an active Review Scraper subscription
    • To subscribe to a plan, kindly contact our sales team at sales@datashake.com to discuss our pricing options

  • I'm an existing Review Scraper user. Will I get a new API key with the Social Media APIs?
    • No, your API key will be the same as your Review Scraper API access.

  • Can I retrieve all comments, including those left as private?
    • Only public and non-deleted comments can be collected using the API.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.