An overview of how Hub works

What is a job?

Data collection through the Hub operates seamlessly through "job" that combines requests from the Location Search, Review Scraper, and Scheduling APIs. The integrated job allows seamless data collection tailored to your platform's needs. Each job will contain the data you want to collect, the frequency of collection, and your preferred platform integration.


What are the Hub requirements?

A subscription to the Review Scraper API is needed to use the Hub for review collection and the Location Search API for profile or location discovery.


How does it work?

In a nutshell, the Hub works through these steps:


  1. Login to your dashboard - access the Hub through https://dashboard.datashake.com/jobs


  1. Select your data type - specify the type of data you'd like to collect, such as "Reviews" or "Social media."

    Currently, we support the Reviews and Social media data types. More data types will be supported soon.



  1. Select your job type - you can create either a location, URL, or social media job, depending on the data type you selected in step 2.
    1. Location - search for profiles either by providing a defined list of locations or specifying a geographical region.
    2. URL - upload up to 10 URLs or use the CSV import to collect reviews.
    3. E-commerce - search for e-commerce profiles in Amazon or Target using search URLs.
    4. Social media - search for trending videos from YouTube or TikTok.
Location, URL or Ecommerce

Social Media

  1. Provide your search criteria - enter your search criteria depending on the selected job type

    1. Location - enter the job name, sites to collect reviews from, and location details.



    2. URL - enter the job name, frequency, and how far back in time you want to collect the review data and URLs where the review data will be collected.



    3. E-commerce - enter a search URL or keywords to gather profiles and reviews.



    4. Social media - enter a keyword or query based on our Best Practices.



  2. Data fetching - wait for the system to collect your data. Two things can happen during this phase:

    1. Profile or video discovery - when you use the Location, E-commerce, or Social media job type, the Hub will gather profiles, products, or videos that match your search criteria.



    2. Review collection - when you use the URL job type, the Hub will collect the review data from your specified URLs.



  1. Export your data - set up your integration and export the collected data to your preferred platform.

    Currently, we only support CSV downloads for Social Data scraping.


  1. Receive automatic updates - you will automatically receive review updates for a recurring job on the export option you have selected.

We will explore each step in more detail in another section of the Help Centre.

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